Posts Tagged ‘United Airlines’

United, again

June 8, 2012

June 7, and I got two emails from United that my refund had been approved. Until proven otherwise, I am prepared to believe that they can and will follow through on the details of the transaction with the credit card, so I hereby thank them and upgrade my assessment of their customer service from F- to… well, D-.

Throwing rocks at United Airlines

June 6, 2012

And richly deserved: